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#00000014}.msg-t{font-size:11px;color:var(--text-muted);margin-top:3px;display:flex;align-items:center;gap:4px}.msg-tick{color:var(--green);font-size:12px}.chat-inp-bar{display:flex;align-items:center;gap:8px;padding:10px 16px;border-top:1px solid var(--border);background:#f0f2f5;flex-shrink:0}.chat-inp{flex:1;background:#fff;border:1px solid var(--border);border-radius:20px;color:var(--text);padding:9px 16px;font-size:14px;outline:none;font-family:inherit}.chat-inp:focus{border-color:#25d36680}.send-btn{width:38px;height:38px;border-radius:50%;background:var(--green);border:none;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:background .15s}.send-btn:hover{background:var(--green-dark)}.send-btn:disabled{opacity:.4;cursor:not-allowed}.col-info{border-left:1px solid var(--border);background:#fff;overflow-y:auto;display:flex;flex-direction:column}.info-avatar-wrap{display:flex;flex-direction:column;align-items:center;padding:28px 16px 16px;border-bottom:1px solid var(--border);gap:8px}.info-nome{font-size:15px;font-weight:700;text-align:center;color:var(--text)}.info-identificador{font-size:12px;color:var(--primary);text-align:center;word-break:break-all}.info-section{padding:14px 18px 10px;border-bottom:1px solid var(--border);display:flex;flex-direction:column;gap:6px}.info-row{display:flex;align-items:center;gap:6px}.info-label{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted)}.info-value{font-size:13px;color:var(--text);padding-left:2px}.tags-row{display:flex;flex-wrap:wrap;gap:6px;padding-left:2px}.tag-chip{padding:3px 10px;border-radius:10px;background:#25d3661a;color:var(--green-dark);font-size:12px;font-weight:500}.info-actions{padding:16px;display:flex;flex-direction:column;gap:10px;margin-top:auto}.btn-transferir{width:100%;padding:10px;border-radius:8px;border:1px solid var(--border);background:#fff;color:var(--text);font-size:13px;font-weight:500;cursor:pointer;transition:background .15s}.btn-transferir:hover{background:var(--bg-hover)}.btn-resolver{width:100%;padding:10px;border-radius:8px;border:none;background:var(--green);color:#fff;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.btn-resolver:hover{background:var(--green-dark)}.camp-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:28px}.camp-kpi{border-radius:var(--radius);border:1px solid var(--border);padding:20px 24px;background:#fff;box-shadow:0 1px 3px #0000000a}.camp-kpi-n{font-size:32px;font-weight:800;margin-bottom:4px}.camp-kpi-l{font-size:13px;color:var(--text-muted);text-transform:capitalize}.camp-list{display:flex;flex-direction:column;gap:12px}.camp-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px;display:flex;align-items:flex-start;justify-content:space-between;gap:16px;box-shadow:0 1px 3px #0000000a}.camp-card-left{flex:1;min-width:0}.camp-card-nome{font-weight:600;font-size:15px;margin-bottom:4px;color:var(--text)}.camp-card-msg{color:var(--text-muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:6px}.camp-card-date{font-size:12px;color:var(--text-muted)}.camp-card-right{display:flex;flex-direction:column;align-items:flex-end;gap:10px;flex-shrink:0}.camp-card-actions{display:flex;gap:8px;align-items:center}.status-badge{padding:4px 12px;border-radius:20px;font-size:12px;font-weight:600;text-transform:capitalize}.equipe-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:16px}.equipe-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:20px;display:flex;flex-direction:column;align-items:center;gap:12px;position:relative;box-shadow:0 1px 3px #0000000a;transition:box-shadow .15s}.equipe-card:hover{box-shadow:0 4px 16px #00000014}.equipe-card.inactive{opacity:.5}.eq-avatar{width:56px;height:56px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:22px;color:#fff;flex-shrink:0}.eq-info{text-align:center}.eq-nome{font-weight:600;font-size:15px;color:var(--text)}.eq-email{font-size:12px;color:var(--text-muted);margin-top:2px}.eq-role{display:inline-block;margin-top:8px;padding:3px 12px;border-radius:20px;font-size:12px;font-weight:600}.eq-dot{position:absolute;top:14px;right:14px;width:10px;height:10px;border-radius:50%}.eq-dot.online{background:var(--green)}.eq-dot.offline{background:#cbd5e1}.eq-actions{display:flex;gap:6px}.settings-tabs{display:flex;gap:4px;margin-bottom:24px;background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:4px;width:fit-content}.stg-tab{padding:8px 20px;border-radius:7px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;font-size:14px;font-weight:500;transition:all .15s}.stg-tab.active{background:var(--green);color:#fff}.stg-tab:hover:not(.active){background:var(--bg-hover);color:var(--text)}.settings-body{max-width:640px}.settings-section{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:24px;margin-bottom:20px;box-shadow:0 1px 3px #0000000a}.settings-section h3{font-size:15px;font-weight:600;margin-bottom:16px;color:var(--text)}.settings-info-grid{display:flex;flex-direction:column;gap:10px}.sinfo-row{display:flex;justify-content:space-between;font-size:14px;padding:8px 0;border-bottom:1px solid var(--border)}.sinfo-row:last-child{border-bottom:none}.sinfo-row span{color:var(--text-muted)}.sinfo-row strong{color:var(--text)}.settings-input{background:var(--bg);border:1px solid var(--border);border-radius:8px;color:var(--text);padding:9px 12px;font-size:14px;outline:none;flex:1;transition:border-color .15s}.settings-input:focus{border-color:var(--primary)}.settings-list{display:flex;flex-direction:column;gap:8px}.settings-list-item{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid var(--border)}.settings-list-item:last-child{border-bottom:none}.sli-nome{font-weight:500;font-size:14px;color:var(--text)}.sli-desc{font-size:12px;color:var(--text-muted);margin-top:2px}